BSOP 588 Week 4 Midterm Exam

BSOP 588 Week 4 Midterm Exam in $26 only

(TCO D) The Malcolm Baldrige National Quality Award was named after: (Points : 5)
Question 4. 4. (TCO E) “Moments of truth” are instances when: (Points : 5)
Question 5. 5. (TCO F) Characteristics of effective strategic leadership include all of the following EXCEPT: (Points : 5)
Question 6. 6. (TCO A) The finance function is responsible for: (Points : 5)
1. (TCO A) Discuss how a fast-food restaurant could measure its quality effectiveness using each of the following definitions of quality: product-based, user-based, value-based, and manufacturing-based. (Points : 10)
2. (TCO B) Explain the key management and organizational principles that are necessary for effective implementation of Six Sigma (Points : 10)

3. (TCO A) Explain the three core principles of total quality. (Points : 10)
Ans) Ans) The three principles of total quality are:
4. (TCO H) Identify and discuss five differences between service and manufacturing organizations. (Points : 10)
Ans) The difference between service and manufacturing organizations are:
5. (TCO C) Compare and contrast the quality philosophies of Deming and Juran. (Points : 20)
. (TCO H) Cite three types of quality problems in health care. Recommend three ways to improve health care delivery. (Points : 10)
1. (TCO G) Cite three ways that middle management can impede an organization’s transition towards a total quality environment. Why is it important that middle management be supportive of a total quality initiative? (Points : 20)
(TCO B) Discuss the importance of employees and information technology in the delivery of service quality. Use two examples of service firms to help support your discussion. (Points : 10)

Price of Answer: Just US$26 onlyBuy Now

Need Assistance…??  email us at

If you need any type of help regarding Homework, Assignments, Projects,  Case study, Essay writing or any thing else then just email us at  We will get back to you ASAP. Do not forget to maintain the time frame you need you work to be done.